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Catalog Number : emp1785
Title : Buidling High Function Teams - Where is my Team STEPPS Coach?
Speaker : Deena Brecher

Duration : 75 minutes

Webplay Recording Date :
Webplay Price : $ 200 for two weeks viewing

Webinar Description:

Teamwork is one of the most important things an emergency department or hospital can do to improve patient safety. Teamwork has become a major focus in healthcare. Teamwork education and training has been shown to reduce the number of preventable medical errors. Healthcare systems that support effective teams can improve the quality of patient care and reduce workload issues. Effective teamwork and communication are key to ensuring reduction of errors in the Emergency Department (ED). However, after training is conducted, the desired behaviors need to be implemented primarily through on-the-job reinforcement and coaching. In-unit coaches become important change agents by assisting with the implementation and sustainability of teamwork initiatives.

Target Audience:

  • Emergency Department Nurses and staff
  • Emergency Department Physicians
  • Patient Safety Officer
  • Chief Nursing Officer
  • PI staff
  • Quality Management Staff
  • Nurse Educator
  • Chief Operating Officer
  • anyone else who interested in reducing risk in the Emergency Department

Webinar Objectives:

  • Describe the characteristics of an effective coach
  • Discuss how to implement a coaching strategy

 Topics:

This workshop will provide participants with an evidence based framework for implementing successful healthcare teamwork and communication coaching strategies including:

  • Discuss the characteristics of a high functioning team
  • Discuss Team STEPPS model
  • Describe the characteristics of an effective coach
  • Assess coaching strengths and areas for improvement
  • Identify the results of good coaching
  • Demonstrate and evaluate coaching competencies
  • Describe how to implement a coaching strategy

Contact Hours:

This course has been approved for 1.8 Iowa Nursing Contact Hours. There is usually a reciprocal agreement between state associations to allow these to count for each state. If you have any questions, please ask your state association.

Refund Policy:

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.